Main Phone Number
Website
Location Address
Service(s)
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Care Management
- Help review medical bills, appeal unpaid claims, and obtain pre-authorization for treatments.
- Coordinate health care procedures, treatments, and plans.
- Guide your decision-making when faced with a serious or complex diagnosis.
- Advocate on your behalf with physicians and hospital staff.
- Assist with obtaining second opinions.
- Review medical records and explore health treatment options.
- Assist with discharge planning and assessment of needs.
- Help transition a family member from the hospital to a rehabilitation facility.
- Companion Callers make phone calls for meal, medication, and appointment reminders and more.
Hours of Operation
Open Mondays through Fridays 9:00 AM to 4:30 PM, except holidays.
Counties Served
- Statewide
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Show
Companions
- Help review medical bills, appeal unpaid claims, obtain pre-authorization for treatments.
- Coordinate health care procedures, treatments and plans.
- Guide your decision making when faced with a serious or complex diagnosis.
- Advocate on your behalf with physicians and hospital staff.
- Assist with obtaining second opinions.
- Review medical records and explore health treatment options.
- Assist with discharge planning and assessment of needs.
- Help transition a family member from the hospital to a rehabilitation facility.
- Companion Callers make phone calls for meal, medication, and appointment reminders and more.
Hours of Operation
Open Mondays through Fridays 9:00 AM to 4:30 PM, except holidays.
Counties Served
- Statewide
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Show
Prescription Management
Makes calls to patients for medication reminders.
Hours of Operation
Open Mondays through Fridays 9:00 AM to 4:30 PM, except holidays.
Counties Served
- Statewide
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Advocacy
Helps patients communicate with their providers by empowering them to ask the proper questions and translating medical terminology so that they can make more informed decisions about their health care.
Hours of Operation
Open Mondays through Fridays 9:00 AM to 4:30 PM, except holidays.
Counties Served
- Statewide
Description of Organization
Our Helping Hands is a patient advocacy organization that services seniors of Charleston South Carolina. We are dedicated to assisting you in becoming an active participant in your own health care and empower you to ask the right questions of your providers.
Advocates translate medical terminology so that you can better understand your physician's explanations and instructions so you are more likely to have positive health outcomes.
Counties Served
- Statewide
Languages Spoken on site
Interpreter Line Available for Callers
Hours of operation
Open Mondays thur Fridays 9:00 AM to 4:30 PM, except holidays.